Shipping

Delivery

We ship our e-bikes & accessories directly to your door. Your bicycle will be delivered to you in a flat pack, 80% assembled. We will provide you with instructions so that you can complete the remainder of the assembly.

Who delivers your products?

We deliver Australia wide using a combination of Australia Post and Couriers. To ensure your delivery arrives, we utilize registered post on all our items so your delivery does not get lost. You can track the progress of your delivery by using the Reference Number that is sent to you in your Despatched confirmation. We ask that you DO NOT provide us with a Post Office Box address. Where possible please have deliveries sent to a workplace or residence where someone is available to receive for the item.

Delivery Times

All in-stock items will be dispatched within 3 days of ordering. You will receive a dispatch notification & tracking number. Items are dispatched from Murwillumbah and standard delivery time frames apply. If you live in a rural area please allow a few extra days for delivery.

Bike Delivery Price

FREE 

Pick Up

Ezriderz provides a FREE pick up service from our showroom in Byron Bay. You can pick up your bicycle 100% assembled and ready to ride. Please wait for notification that your bicycle is ready for pick up.