📞 ENQUIRIES: (02) 5671 1921 | 📍 SHOP 8/90-96 JONSON ST, BYRON BAY
At , we want you to be satisfied with your purchase. If you are not completely happy, you may request a return subject to the conditions below.
Items may be returned within 30 days of delivery.
To be eligible for a return, the item must:
Returns that do not meet these conditions may be rejected or subject to a partial refund.
We do not accept returns for:
We only replace items if they are defective or damaged upon arrival.
To request an exchange, please contact:
Please contact our support team before returning any item.
Return instructions and the appropriate return address will be provided after your request is reviewed.
Do not send items directly to the manufacturer.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
For returns over AUD $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
