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Shipping Policy

How your bike gets to you — pickup or freight Australia-wide.

Pickup from Byron Bay

Free pickup from our shop at Shop 8, 90–96 Jonson St, Byron Bay. Most bikes are ready for pickup within 1–3 business days of order. We'll assemble, check and charge your bike before handover.

Freight Australia-wide

We freight bikes anywhere in Australia. E-bikes ship in a partially assembled state; standard delivery is 3–7 business days depending on your location. Freight is calculated at checkout based on postcode.

Parts & accessories

Small items ship via Australia Post, typically 2–5 business days. Orders over $150 ship free within Australia.

Remote & regional areas

Some remote postcodes may require additional time or a freight surcharge — we'll contact you before dispatch if this applies.

Questions about this policy? Call the shop on 0485 688 834 or email hello@ezriderz.com.au.